KIXCustomer

Customized ATM software:

Maximum security and minimum downtime

Customized ATM software:

Maximum security and minimum downtime

SBS Multivendor ATM Application

Discover our ATM standard software. KIXCustomer is a multivendor self-service application that has been tried and tested thousands of times. Highly customized to your individual requirements, it guarantees reliability and the best possible performance at the same time. Ring in the future of self-service banking together with SBS.

Can your ATM Software do that as well?

Inclusion as a basic feature

Usability for all. KIXCustomer offers comprehensive support for people with disabilities, including contrast mode and text-to-speech functionality (compliant with the requirements of the European Accessibility Act).

Certified quality

Our software quality sets standards through regular tests and over 43,000 automated test cases and is supported by an ISO 9001-certified quality management system. Recognized certifications by EMVCo, Mastercard, Visa and the German Banking Industry confirm the high quality of our software.

Customized software standard

The mature software core, which has been tried and tested over many years, is based on proven standards and is the secure and reliable basis that we seamlessly connect to your processes, applications and interfaces. This enables a smooth migration of your systems to the SBS architecture.

100% Multivendor

Compatibility with different ATM models simplifies administration and maintenance. Those who can rely on several manufacturers are flexible and save costs.

KIXCustomer

Kann Ihre ATM-Software das auch?

Can your ATM Software do that as well?

Can your ATM Software do that as well?

100% Multivendor

Die Kompatibilität mit verschiedenen Geldautomaten-Modellen vereinfacht Verwaltung und Wartung. Wer auf mehrere Hersteller zurückgreifen kann, ist flexibel und spart Kosten.

Compatibility with different ATM models simplifies administration and maintenance. Those who can rely on several manufacturers are flexible and save costs.

Compatibility with different ATM models simplifies administration and maintenance. Those who can rely on several manufacturers are flexible and save costs.

Customized software standard

Customized software standard

Der viele Jahre bewährte und ausgereifte Softwarekern basiert auf bewährten Standards und ist die sichere und zuverlässige Basis die wir an ihre Prozesse, Applikationen und Schnittstellen nahtlos anbinden. Das ermöglicht eine sanfte Migration Ihrer Systeme in die SBS-Architektur.

The mature software core, which has been tried and tested over many years, is based on proven standards and is the secure and reliable basis that we seamlessly connect to your processes, applications and interfaces. This enables a smooth migration of your systems to the SBS architecture.

The mature software core, which has been tried and tested over many years, is based on proven standards and is the secure and reliable basis that we seamlessly connect to your processes, applications and interfaces. This enables a smooth migration of your systems to the SBS architecture.

Inclusion as a basic feature

Inclusion as a basic feature

Benutzerfreundlichkeit für alle. KIXCustomer bietet umfassende Unterstützung für Menschen mit Einschränkungen, einschließlich Kontrastmodus und Text-zu-Sprache-Funktion (konform mit den Anforderungen des European Accessibility Act).

Usability for all. KIXCustomer offers comprehensive support for people with disabilities, including contrast mode and text-to-speech functionality (compliant with the requirements of the European Accessibility Act).

Usability for all. KIXCustomer offers comprehensive support for people with disabilities, including contrast mode and text-to-speech functionality (compliant with the requirements of the European Accessibility Act).

Certified quality

Unsere Softwarequalität setzt durch regelmäßige Tests und über 43.000 automatisierte Testfälle Maßstäbe und wird dabei durch ein ISO 9001 zertifiziertes Qualitätsmanagementsystem unterstützt. Anerkannte Zertifizierungen durch EMVCo, Mastercard, Visa und die Deutsche Kreditwirtschaft bestätigen die Hochwertigkeit unserer Software.

Our software quality sets standards through regular tests and over 43,000 automated test cases and is supported by an ISO 9001-certified quality management system. Recognized certifications by EMVCo, Mastercard, Visa and the German Banking Industry confirm the high quality of our software.

Our software quality sets standards through regular tests and over 43,000 automated test cases and is supported by an ISO 9001-certified quality management system. Recognized certifications by EMVCo, Mastercard, Visa and the German Banking Industry confirm the high quality of our software.

100% Multivendor

Certified quality

Certified quality

Valuable features: secure & smart

Support for all common bank-specific business transactions

Wir legen großen Wert auf offene Kommunikation, klare Prozesse und eine ehrliche Arbeitsweise, um das Vertrauen unserer Kunden und Partner zu stärken. Durch diesen transparenten Ansatz gewährleisten wir eine nachhaltige Beziehung zu unseren Stakeholdern und ermöglichen es ihnen, sich auf unsere Integrität und Zuverlässigkeit zu verlassen.

Cash withdrawal & deposit

Currency exchange

Account balance & information request

Execution of credit transfers (incl. SEPA credit transfers)

Administration of standing orders

Bank statement printout

An ATM application that can do more than just standard

Transaction authorization via ISO8583, ISO2022, PBM, NDC/DCC protocols

Processing of contact-based or contactless (NFC) transactions in accordance with the EMV® standard

Cash Recycling (incl. retract- and rejectrecycling)

Support for the blind and visually impaired (contrast mode and voice output)

Support for multiple customer accounts and different customer groups (own, national, international customers)

Foreign currency, Dynamic Currency Conversion (DCC) support & multilingualism

Highly customizable to your individual requirements

Extension through customized functions

Customized processing of contact-based or contactless transactions

Customization of the user interface to the company CI

Flexible menu design and function selection

Customization for different host systems

Transaction authorization via customer-specific host protocols

Valuable features: secure & smart

Support for all common bank-specific business transactions

Cash withdrawal & deposit

Currency exchange

Account balance & information request

Execution of credit transfers (incl. SEPA credit transfers)

Administration of standing orders

Bank statement printout

An ATM application that can do more than just standard

Highly customizable to your individual requirements

We shape your success:

Expert support through all project phases

Future-oriented banks need a strong software partner who speaks their language and understands their culture. We know the challenges that banks face.


Our expert teams accompany you step by step - from requirements analysis to rollout support - with comprehensive services.

Future-oriented banks need a strong software partner who speaks their language and understands their culture. We know the challenges that banks face. Our expert teams accompany you step by step - from requirements analysis to rollout support - with comprehensive services.

What our customers say

  • "The way SBS lives its role in our partnership and reliably implements its part and, on the other hand, to always be open for new ideas, individual requirements as well as an open and constructive exchange about professional and technical requirements."

    Hermann Kruse

    Atruvia AG

  • "The KIXOperator Distributor complements our business processes very well. With the same employee efforts, rollouts can be finished much faster by reducing the installation process."

    David Ostah

    PSA Payment Services Austria

  • "SBS can draw from an immense pool of experience in the field of highly secure banking software - and is now, equipped with new ideas, going one step further to venture into completely new business areas and current trends such as medication supply in the mobile sectors - the interaction and interdisciplinarity between the industries is the key to success!"

    Dr. Christian Baumgartner

    MEDventuro

  • "Due to the time constraints, the Windows 10 migration of the self-service devices was a critical project that was implemented without any problems and rolled out without any disruptions for the banks and their customers."

    Andreas Diemt

    Raiffeisen Informatik

  • "The way SBS lives its role in our partnership and reliably implements its part and, on the other hand, to always be open for new ideas, individual requirements as well as an open and constructive exchange about professional and technical requirements."

    Hermann Kruse

    Atruvia AG

  • "The KIXOperator Distributor complements our business processes very well. With the same employee efforts, rollouts can be finished much faster by reducing the installation process."

    David Ostah

    PSA Payment Services Austria

  • "SBS can draw from an immense pool of experience in the field of highly secure banking software - and is now, equipped with new ideas, going one step further to venture into completely new business areas and current trends such as medication supply in the mobile sectors - the interaction and interdisciplinarity between the industries is the key to success!"

    Dr. Christian Baumgartner

    MEDventuro

  • "Due to the time constraints, the Windows 10 migration of the self-service devices was a critical project that was implemented without any problems and rolled out without any disruptions for the banks and their customers."

    Andreas Diemt

    Raiffeisen Informatik

Your feature plus:

Add-ons for KIXCustomer

KIXDesigner

KIXDesigner

KIXDesigner adapts the user interface of KIXCustomer to the customer's corporate identity at runtime (on the fly)

KIXDesigner adapts the user interface of KIXCustomer to the customer's corporate identity at runtime (on the fly)

Customized Logo

Customizing the colors of the background, buttons, font, etc

Customizing the iconography

Customizing the font

Integration of customized graphics (background image)

KIXDialog

KIXDialog

Increase the benefits of your self-service device to get in touch with your customers

Increase the benefits of your self-service device to get in touch with your customers

Configuration of advertising information in the idle loop

Configuration of advertising information in the main menu

Configuration of advertising information at certain points in the transaction process (e.g. during the waiting time for note deduction / dispense)

Realization of simple campaigns:

Start date

End date

Selection of individual, multiple or all locations for the execution of the campaign

We would be happy to advise and support you in your self-service projects!

Step by step to your next-level self-service software

Let's get to know each other

Let's talk about your requirements in person. We will show you what our self-service solutions are capable of and answer your questions.

Consultation on equal footing

Do our self-service solutions meet your requirements? We will advise you transparently and give you as much time as you need to make an informed decision.

Installation & Support

You've opted for our self-service solutions? Great - now we'll roll up our sleeves and adapt our self-service software to your requirements in the best possible way. We will support you with the installation and use of our products.

We would be happy to advise and support you in your self-service projects!

Step by step to your next-level self-service software

Let's get to know each other

Let's talk about your requirements in person. We will show you what our self-service solutions are capable of and answer your questions.

Consultation on equal footing

Do our self-service solutions meet your requirements? We will advise you transparently and give you as much time as you need to make an informed decision.

Installation & Support

You've opted for our self-service solutions? Great - now we'll roll up our sleeves and adapt our self-service software to your requirements in the best possible way. We will support you with the installation and use of our products.

We would be happy to advise and support you in your self-service projects!

Step by step to your next-level self-service software

Let's get to know each other

Let's talk about your requirements in person. We will show you what our self-service solutions are capable of and answer your questions.

Consultation on equal footing

Do our self-service solutions meet your requirements? We will advise you transparently and give you as much time as you need to make an informed decision.

Installation & Support

You've opted for our self-service solutions? Great - now we'll roll up our sleeves and adapt our self-service software to your requirements in the best possible way. We will support you with the installation and use of our products.

Let's get your software project off to a successful start and onto the home straight together.

Do you have any questions or would you like more information?

Do you have any questions or would you like more information?

Let's connect.

info@sbs.co.at

+43/662/871033-0